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Trusted Family Healthcare at Allendale Family Practice

Payments and Billing Process

At each visit, you will receive a statement outlining the services provided. Copays and any outstanding balance must be settled at the time of service. For uncompensated charges, we will send invoices for your convenience and ease of payment.

Allendale payments and billing

Insurance Coverage Options

Take advantage of our extensive network of insurance coverage options. We strive to make quality healthcare accessible and affordable for your family’s needs. Explore our wide range of insurance providers to ensure comprehensive coverage for you and your loved ones.

Family Healthcare for Active Military & Veterans

As a token of gratitude for their service, we proudly accept TRICARE Veterans insurance. This coverage extends to active-duty service members (ADSMs), active-duty family members (ADFMs), National Guard and Reserve members and their family members, retirees and retiree family members, survivors, and certain former spouses worldwide. Rest assured that we are here to provide exceptional healthcare support to you and your family.

Frequently Asked Questions

How can I schedule an appointment for my family?

Scheduling an appointment with us is hassle-free. Simply give us a call during business hours at (616) 895-2000. We understand your busy schedule and aim to provide convenient options for you.

Are same-day appointments available?

Yes, we recognize that health issues can arise unexpectedly. Our goal is to provide same-day appointments for urgent matters whenever feasible. Please reach out to our office, and our staff will assist you in securing the earliest available appointment.

Is insurance accepted at your practice?

Yes, we accept a wide range of insurances to ensure accessible and affordable healthcare for your family. TRICARE Veterans insurance is also accepted, covering active-duty service members, National Guard, retirees, and more. Our staff is here to help you understand your coverage and associated costs.

Do you offer virtual/telemedicine appointments?

Yes, while in-person visits are preferred, we do provide virtual appointments for certain medical conditions and follow-ups. Enjoy the convenience of consulting with our healthcare providers from the comfort of your home. Please contact our office to check the availability of virtual appointments.

Can I transfer my medical records to your practice?

Certainly! We strongly encourage patients to transfer their medical records to our practice for thorough and personalized care. As we have access to most health systems, manual record transfers are typically unnecessary. If needed, our staff will assist you in securely transferring your records from your previous healthcare provider.

Do you provide after-hours or emergency care?

Absolutely. Our providers are available 24/7, and a call to our office will connect you directly to them. Our knowledgeable staff can also assist and advise you on whether a visit to a local urgent care or emergency services is recommended.

How do you ensure patient privacy and confidentiality?

Patient privacy and confidentiality are paramount to us. We adhere to strict privacy practices in accordance with applicable laws and regulations. Your medical information is treated with the utmost confidentiality and stored securely in our electronic health record system.

Can I request prescription refills or lab test results online?

Yes, we offer online services that allow you to request prescription refills and access your lab test results securely. These convenient features are accessible through our Spectrum MyChart patient portal. We are transitioning to a new electronic medical record in January of 2024 to make access for our patients easier.