Trusted Family Healthcare at Allendale Family Practice
Frequently Asked Questions
Scheduling an appointment with us is hassle-free. Simply give us a call during business hours at (616) 895-2000. We understand your busy schedule and aim to provide convenient options for you.
Yes, we recognize that health issues can arise unexpectedly. Our goal is to provide same-day appointments for urgent matters whenever feasible. Please reach out to our office, and our staff will assist you in securing the earliest available appointment.
Yes, we accept a wide range of insurances to ensure accessible and affordable healthcare for your family. TRICARE Veterans insurance is also accepted, covering active-duty service members, National Guard, retirees, and more. Our staff is here to help you understand your coverage and associated costs.
Yes, while in-person visits are preferred, we do provide virtual appointments for certain medical conditions and follow-ups. Enjoy the convenience of consulting with our healthcare providers from the comfort of your home. Please contact our office to check the availability of virtual appointments.
Certainly! We strongly encourage patients to transfer their medical records to our practice for thorough and personalized care. As we have access to most health systems, manual record transfers are typically unnecessary. If needed, our staff will assist you in securely transferring your records from your previous healthcare provider.
Absolutely. Our providers are available 24/7, and a call to our office will connect you directly to them. Our knowledgeable staff can also assist and advise you on whether a visit to a local urgent care or emergency services is recommended.
Patient privacy and confidentiality are paramount to us. We adhere to strict privacy practices in accordance with applicable laws and regulations. Your medical information is treated with the utmost confidentiality and stored securely in our electronic health record system.
Yes, we offer online services that allow you to request prescription refills and access your lab test results securely. These convenient features are accessible through our Spectrum MyChart patient portal. We are transitioning to a new electronic medical record in January of 2024 to make access for our patients easier.